1、Question：HowDownloadGreen Net WorldSoftware？
Answer：Cellphone terminal includes parents terminal and children terminal.please download them respectively.the download address is ：
http://home.gwchina.cn/y。
2、Question：How to bind children's cellphone after installation？
Answer：STEP1ANSWER_HOW_INSTALL_PHONE_OPENGreen Net WorldYou need to click icon after installing the software in children's phone
STEP2Enter the login interface and then input the user name and password. it will appear the interface of activating device management after clicking login icon. choose the activate button. you have entered the green net mode
STEP3ANSWER_HOW_INSTALL_PHONE_3Green Net WorldANSWER_HOW_INSTALL_PHONE_3OPEN
ANSWER_HOW_INSTALL_PHONE_4
3、Question：HowUninstallGreen Net WorldSoftware？
Answer：PARENT_UNINSTALLClick app to uninstall
children terminal：
1）clickGreen Net WorldCLICK_UNINSTALL_6Icon,enterMain interface.click the upper right menu to quit.input the password.
2）in children's phone: menu-position and safety (safety and privacy) -choose device management,cancelGreen Net WorldCLICK_UNINSTALL_7Green Net WorldCLICK_UNINSTALL_8
4、Question：Can children uninstall it themselvesGreen Net WorldSoftware?？
Answer：No，The children could not uninstall it since the software does not show in setting-app。
1、Question：How many methods to manage children's phone？
Answer：There are two management mode.
1）parents could manage children's phone after downloading the software and login successfully. the download address is：http://home.gwchina.cn/y。
2）Website loginhttp://home.gwchina.cn/Login management backstage with inputting account number and password。
2、Question：How to delete the cellphone device under management？
Answer：Through web page terminal: you could login in computer browser
WEB_LOGIN_PC1http://home.gwchina.cnWEB_LOGIN_PC2
1、Question：LEVEL_MEANING？
Answer：ANSWER_LEVEL_MEANING。
2、Question：LEVEL_EDIT？
Answer：ANSWER_LEVEL_EDIT。
3、Question：What information could we check in website record？
Answer：Mainly record the website, visiting time and number of visiting time. you could also restrict the website or not 。
4、Question：Can we check the website record for any day？
Answer：The duration of keeping website record are different due to different package. you could get the number you want in package instruction。
5、Question：I can not open the website page. does it have been restrictedGreen Net WorldHow to know whether the website is restricted？
Answer：The website page will remind you if that website has been restricted. without tips, please check the network 。
6、Question：What's the function of key word filtration？
Answer：Parents could add unhealthy key words in filtration list so that the system could shield the website with these words。
1、Question： What's the function of software management in cellphone terminal？
Answer：Check the installed software in children's phone. restrict the children to using that software. cancel the tick on according software and then the children couldn't use that software。
2、Question：Can 'all the software in children's phone could be managed?？
Answer：No, the call record,message,contacts and green browser coming with cellphone could not be forbidden 。
3、Question：Can it restrict children to installing software?？
Answer：No,it can only restrict the installed software in children's phone so far。
4、Question：RISK_SOFT？
Answer：ANSWER_RISK_SOFT。
5、Question：CRANK_CALL？
Answer：ANSWER_CRANK_CALL。
1、Question：Can I add the repeated time range with existing time management?？
Answer：Yes, the software could pile up any management time。
2、Question：Does the calling function work when cellphone screen is locked ？
Answer：Children could only receive the bound number from parents when the phone screen is locked and they could call back or call the emergent number。
3、Question：Are there any method to unlock screen when the phone is locked in setting time？
Answer：There are two methods.
1）you could press the button to unlock the screen. however,the screen locking during this period will be invalid but no influence to next time management.
2）you could input the password in locking screen for recovering. however,the screen locking during this period will be invalid but no influence to next time management。
1、Question：How to use family orientation？
Answer：1）parents cellphone terminal: this software starts orientation after entering family orientation interface. it could be closed when you back to last interface or logout. 2）website page terminal: the software starts orientation after clicking orientation start button in family orientation interface. you could turn it off by clicking orientation close button。
2、Question：What's the error range of family orientation？
Answer：It is about 10 meters. depend on the local basic stations 。
3、Question：Does the family orientation work when the mobile network is closed？
Answer：Yes,the children should have phone card to receive the message from SMS gateway of our company. the message would open the 3G and GPS function automatically and then get the orientation information to close the network 。
4、Question：How long will the orientation information reserve ?？
Answer：The duration of keeping orientation record are different due to different package. you could get the number you want in package instruction。
1、Question：What's the function of family number？
Answer：Family number means the phone could connect when its screen is locked. the phone couldn't connect any number except for family number and emergent number when its screen is locked 。
2、Question：How to add family number？
Answer：Click and input the number in family number interface or add from contacts。
3、Question：How to call family number in screen locking state？
Answer：click contacts in screen locking interface. click the showing number 。
1、Question：OTHER_FUNCTION_FENCE？
Answer：ANSWER_OTHER_FUNCTION_FENCE。
2、Question：OTHER_FUNCTION_RICHENG？
Answer：ANSWER_OTHER_FUNCTION_RICHENG：http://smartphone.gwchina.cn/。
ANSWER_OTHER_FUNCTION_RICHENG1。
1、Question：HowDownloadGreen Net WorldSoftware？
Answer：VISITGreen Net World Official websitehttp://home.gwchina.cn/。Click to download the PC terminal in download center。
2、Question：Why I get the tip of install failure when re-installing the software after unloadingGreen Net Worldafter software,install againGreen Net Worldduring software, tips of installing failed？
Answer：Because you did not restart the computer after uninstallingGreen Net WorldPlease re-install after restarting computerGreen Net WorldSoftwareIt is ok。
3、Question：What operation system could support usageGreen Net World？
Answer：Green Net WorldCompatible XP system and above。
4、Question：Can not find it in start menuGreen Net World，Can not uninstall it？
Answer：You may have opened the no trace mode. now you could press ctrl +shift+w to get to management center after inputting the password.now you could find the uninstalling function in start menu. please contact us if you did not open no trace mode and no working from pressing ctrl +shift+w4006-099-588Consult。
5、Question：Does the installation files could be deletedGreen Net WorldRM_DIR1？
Answer：No. the deleted files could recover automatically without normal uninstalling modeGreen Net WorldAvoid abnormal operation due to file deletingGreen Net WorldANSWER_RM_DIR_3。
1、Question：HowEnterPC terminalGreen Net WorldLocal management center？
Answer：It is children mode by default after successful installation.you could click parents mode when you move the mouse to the right bottom corner. the system will remind you inputting the password. then enter the management center under input box.you could tick that option and input password or right-click the icon in right bottom corner in parents mode 。
2、Question：How to delete the PC device under management？
Answer：1）By website terminal:login in computer browser：http://home.gwchina.cn/，Input account number and password to enter into management center. click the button of management center to select the device you want to delete.
2）by cellphone terminal: you could choose the device to delete in device management interface
1、Question：LEVEL_MEANING？
Answer：ANSWER_LEVEL_MEANING。
2、Question：LEVEL_EDIT？
Answer：ANSWER_LEVEL_EDIT。
3、Question：What information could we check in website record？
Answer：Mainly record the website, visiting time and number of visiting time. you could also restrict the website or not 。
4、Question：Can we check the website record for any day？
Answer：The duration of keeping website record are different due to different package. you could get the number you want in package instruction。
5、Question：I can not open the website page. does it have been restrictedGreen Net WorldHow to know whether the website is restricted？
Answer：The website page will remind you if that website has been restricted. without tips, please check the network 。
6、Question：What's the function of key word filtration？
Answer：Parents could add unhealthy key words in filtration list so that the system could shield the website with these words。
1、Question：What's the function of software management in PC terminal？
Answer：Examine the usage record of software installed. children couldn't use that software if you add it into black list。
2、Question：How to restrict the software in PC terminal？
Answer：In management mode of PC mode, you could restrict the software by clicking software management-selecting software record-clicking adding black list 。
3、Question：What kind of software can be added into black list？
Answer：All the app extension name as .exe could be added into black list。
4、Question：Can we check the software record for any day？
Answer：The duration of keeping software record are different due to different package. you could get the number you want in package instruction。
1、Question：Can I add the repeated time range with existing time management？
Answer：Yes, the software will pile up any management time automatically。
2、Question：Are there any method to unlock screen when the PC is locked in setting time？
Answer：There are two methods.
1）you could press the button to unlock the screen. however,the screen locking during this period will be invalid but no influence to next time management.
2）you could input the password in screen for recovering. however,the screen locking during this period will be invalid but no influence to next time management.。
3、Question：Could I modify the existing time management？
Answer：Yes, the system will carry out new time management and the original one be invalid after modification。
1、Question：Can we check the screen shot record for any day？
Answer：The duration of keeping screen shot record are different due to different package. you could get the number you want in package instruction。
2、Question：Can I set the interval time of screen shot？
Answer：No，Set a fixed value of every 15 minutes。
3、Question：Could I turn screen shot off？
Answer：Yes,you could turn it off by PC terminal or parents phone terminal。
